Understanding conflict and developing your skills in relation to the management of conflictual situations.
Focus: Understanding why conflict happens, the triggers and the most appropriate responses to minimise escalation. The session will also examine how best to structure and manage a difficult conversation with a stakeholder, i.e. parent/guardian or teacher colleague.
Facilitator: Dr Joe O’ Connell
Date: Tuesday October 20th 2020
Time: 5.00 p.m-6.30p.m.
|Course Start Date / Time||20-10-2020 5:00 pm|
|Course End Date / Time||20-10-2020 6:30 pm|