How to Handle Criticism

This session will help participants build the understanding, skills and confidence needed to handle criticism effectively, both in professional and personal settings. Criticism can be a powerful tool for growth and self-improvement when managed constructively, but it often triggers responses that can hinder progress. This course equips participants with practical strategies to differentiate between constructive and destructive criticism, manage their reactions, and turn feedback into opportunities for learning and development.

Through examples, and reflective practices, participants will leave with the tools to approach criticism with clarity, resilience, and a growth mindset.

Participants will learn to:

1. Understand and evaluate Criticism:

Recognize the difference between constructive and destructive criticism.

Understand the motivations and perspectives behind criticism.

Distinguish between useful feedback and unfounded judgments

2. Manage their emotions and Responses and communications to address criticism.

3. Understand how to Leverage Criticism for Growth - personally and in the staffroom and classroom

This programme is ideal for SNAs teachers and school leaders seeking to enhance their interpersonal skills, improve workplace dynamics, and cultivate a positive, growth-oriented approach to feedback.